1. Introduction
At Eden Secret, we place great importance on protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data may be collected when you use our website, why we collect it, how it may be used, and what rights you may have regarding your personal data.
By using our website and its various services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The entity responsible for processing personal data collected through the website is:
Eden Secret
Legal name: BIODERM AND HAIR
Address: Hay Rahrah CPLX Al Kawassim IMM 74 N°89, Tangier, Morocco
Phone: +212 767 298 260
Email: biodermandhair@gmail.com
ICE: 003954652000056
For any questions regarding the protection of your personal data, you can contact us at:
Email: biodermandhair@gmail.com
3. Personal Data We May Collect
Depending on how you use our website, we may collect different categories of personal data.
Identity Data
When you create an account or place an order, we may collect information such as:
- First and last name
- Delivery address
- Billing address
- Email address
- Phone number
Order Data
We may also retain information necessary to process and track your orders, including:
- Products ordered
- Quantities
- Order amount
- Delivery address
- Order history
- Order status information
Payment Data
When you make an online payment, payment information may be processed directly by a secure payment service provider.
Eden Secret does not request or store your complete banking details when they are directly processed by the payment service provider.
However, information necessary to confirm and track the payment may be retained as part of order management and accounting processes.
Technical Data
When you browse our website, certain technical information may be automatically collected, including:
- IP address
- Type of device used
- Browser used
- Operating system
- Pages viewed
- Date and time of connection
Website Usage Data
This information may be used, in particular, to ensure the operation and security of the website and to improve its performance and functionality.
4. Purposes of Data Collection
The personal data collected may be used for purposes including:
- Creating and managing your customer account;
- Processing and tracking your orders;
- Preparing and delivering products;
- Contacting you regarding your order;
- Responding to requests submitted through our contact forms;
- Managing payments and administrative operations related to orders;
- Improving the website’s functionality and user experience;
- Ensuring website security;
- Preventing fraudulent or abusive use;
- Complying with our legal and regulatory obligations;
- Sending you marketing communications when you have given your consent or when permitted by applicable regulations.
5. Legal Basis for Processing
Personal data may be processed when necessary for purposes including:
- Performing an order or service requested by the customer;
- Complying with legal obligations;
- Protecting the legitimate interests of Eden Secret;
- Obtaining the user’s consent where required.
Where processing is based on your consent, you may withdraw your consent in accordance with applicable regulations.
6. Newsletter and Marketing Communications
If you choose to subscribe to our newsletter or receive marketing communications, your email address may be used to send you information about our products, new arrivals, offers or news.
You can unsubscribe at any time by using the unsubscribe link included in the relevant communications or by contacting us directly.
7. Cookies
Our website may use cookies and similar technologies to ensure its proper operation and improve your browsing experience.
Cookies may be used, in particular, to:
- Keep products added to your shopping cart;
- Facilitate navigation;
- Remember certain preferences;
- Measure website traffic;
- Improve website performance;
- Ensure website security;
- Understand how visitors use the website.
Some cookies may be necessary for the website to function properly, while others may require your consent in accordance with applicable regulations.
You can modify your browser settings to limit or block certain cookies. However, disabling certain necessary cookies may affect the functionality of some features of the website.
8. Data Sharing
Eden Secret does not sell your personal data.
However, certain data may be shared with service providers or partners when necessary for the operation of our services, including:
- Technical service providers responsible for website hosting;
- Payment service providers;
- Carriers and delivery services;
- IT service providers;
- Analytics or audience measurement providers, where used;
- Providers responsible for sending electronic communications.
These service providers only have access to the information necessary to perform their respective services.
Where necessary, appropriate measures are implemented to protect the data shared with these providers.
9. Data Retention
Personal data is retained for a period corresponding to the purpose for which it was collected or for as long as necessary to comply with applicable legal obligations.
Order-related data may, in particular, be retained for the period necessary to manage the customer relationship, process potential complaints and comply with accounting and legal obligations.
When data is no longer necessary, it may be deleted or retained in a form that no longer directly identifies the individual concerned, where appropriate.
10. Data Security
Eden Secret implements reasonable technical and organizational measures to protect personal data against, in particular:
- Unauthorized access;
- Loss;
- Alteration;
- Disclosure;
- Accidental or unlawful destruction.
However, no transmission of data over the Internet or computer system can be guaranteed to be completely secure.
11. Your Rights
In accordance with applicable personal data protection regulations, you may have various rights regarding your personal data, including:
- The right to access your personal data;
- The right to correct inaccurate or incomplete data;
- The right to request the deletion of certain data;
- The right to object to certain processing activities;
- The right to request the restriction of certain processing activities;
- The right to withdraw your consent where processing is based on consent;
- The right to request the portability of certain data where applicable.
These rights may be subject to the conditions and limitations provided for by applicable regulations.
To exercise your rights, you can contact us at:
Email: biodermandhair@gmail.com
We may request certain information to verify your identity before processing your request.
12. Children’s Data
The website is not intended to knowingly collect personal data from minors without the involvement or authorization of their legal representative where such authorization is required.
If you believe that a minor has provided us with personal data inappropriately, you may contact us so that we can review the situation.
13. Links to Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Eden Secret is not responsible for the privacy practices or content of these external websites.
We recommend that you review their respective privacy policies before providing them with any personal information.
14. Changes to the Privacy Policy
Eden Secret may update this Privacy Policy to reflect changes to the website, its services or applicable regulations.
The version published on this page is the current version in effect.
We recommend that you review this page regularly to stay informed of any changes.
15. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
Eden Secret
Address: Hay Rahrah CPLX Al Kawassim IMM 74 N°89, Tangier, Morocco
Email: biodermandhair@gmail.com
Phone: +212 767 298 260
Last Updated
September 9, 2026